Make it a habit to visit Yelp occasionally and read the comments posted about local businesses. Click on “More reviews near you” to view recent posts. Put in your two cents about some of your favorite places and services. If you see a negative review, do not mention it in your review — it’s up to the business owner alone to respond. If the review is malicious, click on “flag this comment,” so that Yelp can review it.
While you’re there, check out the reviews of your business, and “claim” the listing if you’d like to edit the information or respond to a bad review.
Important: Don’t obsess or be angry about a negative comment, even if it’s unfair. Respond, but take a deep breath and follow Yelp’s guidelines. Remember, millions of people are now using Yelp to read reviews of local businesses.
If you’d like to review a business that isn’t on Yelp, you can add it to their database.
